Free insured shipping above ₹5,000|IGI Certified Lab Grown Diamonds|BIS Hallmarked Gold · 7-Day Returns
Everkarat Jewels
Everkarat Jewels
Help Centre

Frequently Asked Questions

Everything you need to know about our jewellery, pricing, ordering, and policies.

Lab Grown Diamonds

Yes — 100% real. Lab grown diamonds have the exact same chemical, physical, and optical properties as mined diamonds. Same hardness (10/10 Mohs), same brilliance, same fire. The only difference is origin — a controlled environment vs. billions of years underground.

No — not with the naked eye or standard jewellery equipment. Even gemologists cannot distinguish them without specialised equipment. They are certified by IGI (International Gemological Institute).

We provide a 90% exchange value on lab grown diamond and gold jewellery. However, the purchase price is 40–60% lower, so the absolute value retained is comparable. We recommend thinking of diamond jewellery as a personal purchase, not an investment.

Gold & Pricing

Price = (Gold weight in grams × today's gold rate) + Making charges + Diamond price + 3% GST. The full breakdown is visible on every product page. Prices update live when you change purity.

22KT gold is 91.6% pure — it is too soft to hold prong or bezel settings securely. 14KT and 18KT gold contain alloys that make them stronger and perfect for diamond settings. We use 22KT only for plain gold jewellery like bangles, chains, and temple jewellery.

BIS (Bureau of Indian Standards) Hallmarking is the government certification that guarantees the purity of gold. The hallmark stamp on the jewellery guarantees its stated karat value — 14KT = 58.5% gold, 18KT = 75% gold, 22KT = 91.6% gold.

Yes. Gold rates are updated by our team each morning based on international gold prices and INR/USD rates. The price shown on every product page reflects today's rate. Your order is locked at the rate when payment is confirmed.

Orders & Delivery

Some designs are crafted individually for each customer. For these, the price shown is indicative based on current gold rates. Final price is confirmed after reviewing your specifications. No payment is charged until you approve the final quote.

In Stock products: 3–5 business days in Delhi NCR, 5–7 business days across India. Made to Order products: 10–14 business days for standard designs, 18–21 days for complex temple jewellery or sets.

Yes. All orders are shipped with full insurance. If a shipment is lost or damaged in transit, we replace it at no cost to you.

We currently ship within India only. For international shipping enquiries, please contact us at everkaratjewels@gmail.com.

Custom Orders

Absolutely. Custom orders are our speciality. Share a photo, sketch, inspiration link, or description — our designers create a 3D CAD preview for your approval before crafting begins. No commitment until you approve.

No. The 3D CAD design is provided free of charge as part of the custom order process.

We revise until you are satisfied. If after multiple revisions you decide not to proceed, there is no cancellation fee — we only charge when you're happy with the design and ready to go ahead.

Yes, we accept exchange of old gold jewellery. Bring your old gold to our workshop and we will weigh and assay it. The value is adjusted against your new jewellery. We currently do not accept customer-provided loose diamonds.

Returns & Certification

In Stock products can be returned within 7 days of delivery in original unworn condition with all packaging and certificates. Made to Order and custom products are non-returnable once the design is approved and crafting begins.

Yes. Every diamond above 0.15ct comes with an IGI certificate specifying the exact 4Cs (Cut, Colour, Clarity, Carat). The physical certificate ships with the jewellery and a digital copy is emailed.

Yes. Bring any Everkarat jewellery piece to our workshop at any time and we will clean and polish it free of charge.

Still have questions?

WhatsApp us — usually a response within 2 hours during business hours (Mon–Sat, 10 AM–7 PM).